Gas boiler broke down. I phoned late evening, engineer came next day. Required new PCB. Part was traced and authorised. Part arrived at 4pm engineer came at 5pm in thick snow. Very grateful for friendly, efficient, speedy repair especially in this freezing cold weather.
5 / 5I switched to YourRepair last year as British Gas Homecare had become so expensive and they were cheaper, so far they have fixed our very old boiler without any trouble and have serviced it at a convenient time. Can't fault them.
5 / 5This is probably the best company I have ever dealt with faultless in every way. The engineer was amazing prompt efficient and really friendly I wish every company was like this one will recommend them to everyone
5 / 5Had my Combi boiler serviced yesterday. The engineer gave me a useful tip about changing the hot water aspect to Eco mode. Wish I'd been aware of that before but full marks to him.
5 / 5So much better than British Gas (BG). Quick efficient service by professional tradesman. Half the cost of previous BG cover.
5 / 5Great service, operator so helpful when explained problem with plumbing, plumber at my house that same day, ordered parts and all repaired an working in 24 hours. Couldn't be any better and the plumber was so helpful and friendly but professional.
5 / 5Had hot water issues with my boiler, YourRepair sent an engineer out but he was unable to resolve the problem, so they sent Wostcester Bosch specialist round, Great job, Fixed.
5 / 5The customer service is excellent, prompt, efficient and humane. The Engineer identified the issues and resolved them promptly and efficiently in tune with the company excellent customer service experience. Wholeheartedly recommend .
5 / 5Engineer was on time, kept me informed about his arrival time and carried out the work required efficiently and was polite and friendly.
5 / 5I have been with this company a few years now .I find them easy to deal with and fair.My Boiler service is carried out yearly and always by an approved gas safe Technician..... so far so good and no complaints
5 / 5We had an issue with our boiler, I contacted YourRepair and the next working day an engineer arrived nice and early and sorted everything. I’m really impressed. Glad we made the change to YourRepair.
5 / 5Excellent services, Great they inform you when annual service is due rather than having to chase. Engineer has always been polite and friendly
5 / 5So far delighted with my experience of YourRepair. They've never let me down. When I've needed a callout, the engineers have been thorough and meticulous. I will be staying with them for another year.
5 / 5Switched from British gas after terrible customer service and really pleased with Your Repair. Got an email yesterday to remind me about the annual boiler service. The engineer phoned the same day and was in the area so came and did the service! No fuss. No waiting in for hours. And a decent price
5 / 5Always had really quick call outs - the engineer attends within a day or two of me registering our boiler problem. Great staff especially Emma - understood our issues and resolved them very quickly. Highly recommended and we will be renewing our policy for another year.
5 / 5Very happy with everything about YourRepair if I'm honest! I couldn't asked for more. Communication about my plan with YourRepair was excellent. Servicing of my boiler undertaken earlier than expected and totally hassle free. All that for an extremely low monthly fee!
5 / 5We've just had our annual boiler safety check. Our engineer arrived at the time he'd notified us of, was highly efficient and really friendly too. First rate service. Thank you.
5 / 5The heating engineer called before he arrived at my home. He was pleasant and polite. He serviced our boiler and seemed very professional. He was able to assure us that our boiler was in good condition.
5 / 5The signing up process seems pretty straightforward. I have not used the service yet, so I am unable to comment on that - I'm hoping it is good!
5 / 5Chap on the phone was very polite,went through everything,so we decided to sign up,still waiting for paperwork,hopefully will come soon
5 / 5