Reviews

JUST STARTED MY FIRST PLAN WHICH WAS EXTREMELY EASY TO SET UP.

Easy to follow web page

Good website.

I'm a landlord with 3 properties that I've had with British Gas for around 3 years. I got so sick of waiting anything from 15-40 minutes to have my calls answered, of not having a clue how many times the tenants had called them out and not receiving any information about the boiler servicing. I rang YourRepair and was answered almost immediately by a human being with intelligence and empathy. He told me that all repair visits, boiler servicing and gas safe certificates are uploaded to my account which I can access whenever I want. The quarterly charge is £13 per property per month for boiler & heating plan 2 (BGas currently charging £12 per property more for the basic boiler only svce) PLUS I get the gas safe certificates included. I signed up on 2Nov20 and got a call on 3Nov20 wanting to organise the services and certificates. I'm breathing a sigh of relief, my life is about to get a whole lot easier.

just phoned yourrepair who deals in home care for landlord and residency property was very helpful on the phone guided me through everything and very polite spoke to Mel was very helpful. now will wait for the response to any fault so far i can give 4.5 star if i am happy then will go to 5 star

Very easy to use sign up process

Very helpful and efficient

It’s very straightforward to join, very easy, and also a very quick response,

Quick and very easy to sign up and also very pleased that you service any age boilers as most companies have a cap of 10-15 years.

Telephone answered quickly with polite and helpful service when setting up my new policy.

The best

Easy to sign up to plan, rang customer service and they were very helpful Very pleased

Quick answering of the phone. Very helpful in setting up agreement

Excellent priced service!

Was easy to join. Just dropped 1 star cos would have liked boiler serviced sooner rather than in 10 months time

Very quick to join and have saved money too.

Spoke to Adam to clarify a couple of points before signing up. He was very helpful and provided the information I required. A good start to my relationship with YourRepair

Straight forward and easy to set up, both people I have spoken to have been very helpful.

Great price.. Easy to sign up..Hopefully great service to..

Pretty straightforward. Reasonable prices too. No faults at at all with buying a cover. Except of course date of first boiler service which is towards the end of contract year. Sounds a bit calculated and crafty. Otherwise let's see what the service is like.