Easy didn’t feel under pressure
4 / 5Friendly & helpful service in setting up landlord advanced home plan 4.
5 / 5Helpful with sorting my heating cover
5 / 5Very efficient and done in very quick time
5 / 5Excellent information and speedy
4 / 5I have just signed up to YourRepair and found that process quick and easy to do.
5 / 5Quick and easy to join up,staff very helpful
5 / 5Just signed up. Very easy. Fingers crossed i will never have to use it!
5 / 5Quick n easy
4 / 5Easy system and helpful customer services
5 / 5Very reasonably priced.
5 / 5Straight forward communications. Engineer who did the service seemed competent and was the first to give me a certificate!
4 / 5Spoke to Victoria who answered all my questions clear and confidently, good customer service.
4 / 5So quick and easy to register
5 / 5I started the application online but didn’t get chance to finish and decided that I would make a call. The call back was unexpected but welcomed as I had a few questions that required an answer before I could go ahead with the agreement. Thanks
5 / 5Question really too early - don’t join till 18/3/20 but so far so good! One minor suggestion about joining questionnaire - could there be confirmation that cover is continuous when moving to YourRepair from another provider in my case from SSE. Alternatively the evidence that will be required for this to be granted in the event of a claim.
4 / 5Excellent service with comprehensive information and excellent explanation of packages
5 / 5A bit early to review the actual product/company but having compared other insurers this for value for money looks ok. If the rest of the company is a good as the two young ladies I have been speaking to then it should be ok.
5 / 5Katie was excellent, patient, business like and helpful. I took out landlords gas insurance for thee of my houses and she was extremely efficient. Thanks Katie you deserve a pay rise
5 / 5I never needed a call out but it is nice to know that the job is done in case of need. Administration of this policy could be managed better (e.g. duplicate annual service arrangements for example)
3 / 5