Reviews

answered all my questions clearly. polite and professional

I did not have to wait long to get through to customer service.Sam was polite precise and helpful.

Just joined it was straight forward hassle free, quick and easy.

Started my cover only yesterday but staff were pleasant on the phone and happy to help

We have only just joined after looking through loads of other companies, the process was easy and we had a follow up call to ask if we had received our documents which was nice, so yeah happy so far, long may it continue.

Victoria sorted out the policy very quickly. She was very polite, friendly yet professional. I had to change the start date within minutes and the person I spoke to in customer service was exactly the same. I hope that if I have a breakdown the service I receive will be the same.

The website wouldn't allow me to take out cover online so I called and spoke to an agent (Victoria - I think) who was very clear and helpful and got my cover organised in no time at all

Very helpful, professional and pleasant. A pleasure to speak with on the phone

Adam and Tom were very professional and friendly in answering our questions, so far so good

Adam was very polite, easy to talk to and professional

Just joined. Rating based on customer service received so far. Excellent communication, very helpful and knowledgable.

So far the service has be excellent/ but i wait and see.

The true rating will depend on the service when a breakdown occurs

No issues, simple quote and process smooth

Excellent website.

Very easy to access with prompt replies will recommend

Ready to apply for product

Quick and easy to join.Good reviews, I hope I can review 5 stars after my 12 month contract is over.

Would be useful to have an App for the service, I have been unable to find one

Website easy to use and just takes a minute to sign up. Reassurance that home will taken care of should the worst happen to boiler, heating and electrics sorted. Cannot comment on service as no call outs made.