East enough to join and the chat was most friendly however, as my CH boiler packed up and with temperatures close to freezing. I was hoping to get someone out ASAP, but it seems that only an engineer directly from Ideal (the boiler makers) are the only one’s who can fix it. They can’t come out till next week, so that’s a whole 4 days of no CH or hot water, not what I was expecting. Makes me wonder if Ideal are a good manufacturer if its going to take so long to get some out, do they really have so many boilers that need fixing, humm . . .
4 / 5Very good service.
5 / 5So far my experience has been a very positive one and my policy doesn't start for another 2 weeks. It was really easy to sign up and the 3 year fixed price is brilliant.
4 / 5Very friendly good price I'm very pleased
5 / 5Very helpful customer service and excellent knowledge
5 / 5Thank you for the excellent customer service I have received .Victoria was so knowledgeable and informative. I have peace of mind knowing I am fully covered for any eventuality Kind regards Karen
5 / 5The whole experience was succinct and easy to understand.
5 / 5Excellent
5 / 5Please have all offers on the same page to make it easier, otherwise very good
4 / 5Easy to sign up.
5 / 5Really can’t provide feedback or rate the service until I have used the cover! Only took a few minutes to organise however can’t rate a computer generated system that there has been no interaction
3 / 5Easy and clear to understand options available
5 / 5Very straight forward. And inexpensive
4 / 5Very clear and easy sign up with direct debit. Online account allows details of boiler to be recorded. Documents easily accessed.
5 / 5Excellent
5 / 5Very happy to sign up to YourRepair. Found communication clear and helpful.
5 / 5Sign up service excellent- quickly got through to an actual human being- call management system offered me a call back and told me where I was in the queue- only ever at number 2 so far. Friendly helpful staff. Let’s hope the service is as good if I ever need to use it!
5 / 5Easy to join online
5 / 5Very quick, very slick sign up process. All good so far.
5 / 5Easy to join
5 / 5