Reviews

Rep was helpful and efficient

I have an older boiler and my boiler and central heating policy is up for renewal. I came across YourRepair online and the fact that the age of the boiler was immaterial. I was very pleased to speak directly to a salesperson who was very efficient, answered all my questions and the sign up process was straightforward. Positive start so far.

Good communication and service

Super quick sign up, will see how the service does if claim required

Admin simple and straightforward Waiting for new service to start

Had a problem with my plan, rang Customer Services, spoke to Claudia who passed me on to Kieron who got things sorted out no problem. Great customer service and the Engineer they sent was great too.

Very helpful and pleasant lady made it easy for me as I am81 yrs old

Onlysigneduforservicestodayhopefullyserviceisasgoodastheoperatorthattookmycalllthankyou

Straightforward and easy to join. No snags half way down the joining procedure, so once decision is made one can get on with it

Very easy to apply and easy to ready website. Thanks you

Straightforword to access.Clear and precise questions and answers. Couldn’t ask for better. Thank You.

Easy & hassle free

Looks good

Service engineer for my boiler was great, did a really good job and gave me useful info on my boiler ..customer service were quick and easy to get hold of

Very easy process to take out cover and all the options are clearly set out

This rating is purely for the joining process which was extremely easy and I have been given a much better deal than renewing my British Gas home care plan (nearly 1/3 the cost like for like). So far that is all I have done, so I have still to see how the service works! Hopefully it will be as good. If so, and the price remains as competitive, then I will have no hesitation in renewing the policy next year.

Difficulty setting up a password to open an account Messaged your service dept still waiting for a response after 24 hrs

Victoria was very pleasant and welcoming.

Easy to sign up and the price is cheaper British Gas

informative conversation with your call centre gave me a confidence to subscribe for your protection plan.