Great telephone support from Victoria to identify a plan suitable for my old boiler. Thanks
5 / 5As a new customer I can only comment on the offers and sign up process. After getting an unacceptable renewal from British Gas I searched for other gas maintenance contracts. I was attracted to YourRepair because they offer a fixed price for 3 years, unlimited claims, annual service and no excess. Whilst the monthly payment is slightly higher than my renewal price, it won’t change for 3 years so I won’t have to negotiate a discount every year. The sign up process was quick and simple, nothing complicated.
5 / 5So far, so good!
5 / 5Very customer friendly & quick to setup the account
5 / 5Web site easy to use and the service over the phone was very good, nice and friendly and helpful
4 / 5Simple straight forward and understandable.minimal questions.so far so good.
5 / 5The customer services agent was excellent at setting up a new account.
5 / 5Quick and easy to register......its easy to see and pick the right plan that suit you and at a reasonable monthly price that would suit everyone
5 / 5Very very helpful and polite staffs.All questions answer were satisfied.Pleased to join and get excellent service during the cover period.Thanks to Victoria and Donna.
5 / 5Easy to apply on line. Good clear instructions.
5 / 5Easy and efficient system. All information easy to find and understand
5 / 5very helpful
5 / 5User friendly
4 / 5I have been with British Gas for 35 years, and had their 5 star boiler care and service, the price keeps going up and up, and this year I had reached the end of my rope, found Your Repair by pure chance on the web, and within 5 minutes was signed up, better deal than BG by a long way for the exact service £7 a month cheaper, Easy!!!
5 / 5Easy joining process, put across information clearly
5 / 5Was very easy and person on telephone was really helpful
5 / 5Great service
5 / 5VERY POLITE AND PATIENT. SORTED OUT MY QUERIES VERY QUICKLY
5 / 5Only joined today but customer service upon signing up was great
5 / 5Very friendly and efficient service
5 / 5