I am a new customer and have just opened an account for boiler cover only. Your agent explained the signing on process and answered any quiries I put to her, putting me at ease. Let's see how the next 12 months breakdown cover goes before I can make any more comments to this review
4 / 5Prompt reply to any enquiries. Customer service staff very helpful. Engineer that came to service boiler was very professional and did a great job.
5 / 5Very good service and trustworthy companies to carry out any works
5 / 5Good support. UK phone line. Clear concise and very helpful. Engineer came to do an annual service, he was very pleasant, clean and tidy worker and explained what he had done and the results.
4 / 5Pleasant customers service team explained the whole policy I was taking out made it easy to understand
5 / 5Great service, prompt and a quality repair, good policy price, highly recommended.
5 / 5Joined this year just had first boiler service engineer on time very efficient and professional thank you
5 / 5The contract officially starts 1st September so to date no comments about service levels can be offered.
3 / 5The company was very patient and understanding when arranging the first service appointment and the gas engineer was also very accommodating and patient when attending. Excellent service so far.
5 / 5Very professional and efficient.
5 / 5Contacted by phone to ask a question about landlord boiler cover. Information was provided clearly by Victoria and on the basis of her information I decided to proceed with the cover.
5 / 5Very happy with the service from Lorna. I was sent a different review originally but unfortunately I wasn't able to put information on it so glad I got this one. Sorry for the delay in responding had mega email issues!!
5 / 5I have been with ‘Your Repair’ now for a few years. When I have had to make a claim the service is efficient and to a high standard. I have just upgraded my policy to the Home Care Plus package that covers absolutely everything. 3 years cover at a fixed price with no excess on any claims and unlimited claims also throughout that time. Total piece of mind. EXCELLENT - HIGHLY RECOMMENDED !!
5 / 5Engineer turned up on time and fully serviced the boiler in good time.
5 / 5Well organised and did what was asked so went very smoothly
5 / 5I shall reserve this for when I have had some time of your service provision. Ask me again in a year and a half or so.
5 / 5I have been with YourRepair for almost a year now and cannot speak highly enough of them. I had to call out an engineer to attend to a small water leak under the boiler which was quickly and efficiently dealt with. Recently, I was contacted to arrange an annual service which was carried out at a time to suit me. Everyone at YourRepair has been helpful and very pleasant to deal with. For that reason, the efficiency of the engineers and the very reasonable cost of the service, I'm happy to give YourRepair five stars and won't be looking elsewhere for such cover in future.
5 / 5Phoned to arrange suitable time. Phoned on the morning to give exact arrival time. Polite, quick, efficient. Couldn’t have asked for more
5 / 5Great service when the engineer arrived to service boiler he was brilliant it wasn't our usual 10min job he was very thorough and even checked all the radiators for leaks he explained everything he was doing.. highly recommend
5 / 5Brilliant communication, and great service
4 / 5