Reviews

engineer was on time friendly and appeared to know what he was doing, after Scottish gas last year and 3 engineers to fix boiler after service he was a competent engineer

Good service, quick check all fine

This company excelled in customer service, communication, and the speed in which my boiler breakdown was dealt with, a great price on the policy, and having been with British gas and homeserve in the past Your Repair leaves them standing on both price and performance.

Excellent service from contacting service when boiler broke to having it repaired the next day, very friendly staff. Impressed, i have given the number to a friend. Highly recommend.

I found your repair online whilst looking to change my insurance cover. It was an easy process to go through, also got a really good price for the year. Would recommend them for the ease of registration as I have not needed their services yet. Also a follow up call this morning to make sure all documents had been received.

A very simple and pain free sign-up. Thanks to Victoria for her assistance.

Very quick and easy to register and set up an online account. New customer so am only commenting on the registration process.

Good efficiency thank you

Charming engineer, fast, courteous and on time.

i chose yourrepair for value and choosing my plan was so easy to complete and cost effective

The engineer Lee was very helpful and polite and the service was excellent.

The time slot is initially very large (full day) but is reduced to a very manageable level once in contact with the actual engineer who fine tunes the appointment time. Service was efficient as was the post service clean up. I was initially surprised not to have any documentation of the visit but an email from YourRepair advised that it was readily available to view in my online account. Very happy with the service of the engineer and of YourRepair.

The whole process was good. I was contacted very quickly by the engineer and he was able to come the next day, even though it was a Sunday. Job was completed, no problems. YourRepair dealt with my claim quickly and easily.

I was happy with the deal I got with Your Repair. A bonus was getting the free boiler service which they arranged for me.

More than happy with the service, engineer very professional, contact centre fast, waiting time less than a minute to answer, all good except the price rise in second year, but still worth the cost .

Engineer was very pleasant. Phoned me in advance when he was en route. Very efficient

Customer Services - excellent communication and help if needed. Policy not in operation yet so unable to comment

Just joined, website very clear and easy to use.

Based on the response of the helpline, the price , service offered and attitude/communication of the helpline staff I would give excellent rating. Hoping the service lives up the offer and experience to date.

Sign up easy. Call centre excellent. Impressive information presented to help decide options and good price too. Great improvement over previous suppliers.