staff were very friendly to deal with.
5 / 5Fantastic help on the phone with good tips
5 / 5Easy website to understand and informative. Let's hope when and if we need help it's as easy
5 / 5Thanks to your excellent Customer Advisor Oliver....he was able to set me up on the correct Plan and relieve my confusion for which I am very grateful.
5 / 5Quick and easy to setup
5 / 5Simple process to select service options and clear explanation of the options. Hopefully any required service in the future will be equally good.
5 / 5I had a good experience with YourRepair and I am happy with the service.
5 / 5Not had a repair just signed up for boiler and heating cover
5 / 5Excellent & easy to set up with a good price
5 / 5Excellent to deal with
5 / 5Very helpful fulfilling all my requirements.
5 / 5At 1035 on July 6th your repair colleague Jon ‘locked in’ a price on an upgrade. It was too soon then, but when I called back it was too late. May I suggest the sales department is more proactive and calls when good customers ask for a facility. After years of loyal custom over three years, I’m disappointed. I’ve been required to take out a new contract at a higher price.
3 / 5Marion was very very helpful with my query. Insurance was easy to do online. Impressed!!!
5 / 5So simple to set up heating insurance,it took next to no time
5 / 5Marion, I think that was what her name was, she was very professional and courteous on the call. I changed my plan and start date during the call even though we had passed that stage in the conversation. She went back on her system to accommodate my afterthought request to suit what I needed. She was polite and seems knowledgeable on smoothly setting up my policy. Appears to have a likeable personality and accommodating.
5 / 5The man expressed everything i wanted to know.
5 / 5Was able to call and SPEAK to a very personable young lady, Lily.
5 / 5Very good value for money. Can't comment on their response to a breakdown as haven't need them yet. When buying the site, didn't explain that boiler service will be done after 12 months from the start of the cover. Also, when I got to the payment summary, the excess selected was shown but the monthly payment wasn't shown. Went a head and confirmation email confirmed all the details.
4 / 5Great value and easy to set up
5 / 5Nice and easy to sign up, prices seem great, hope the service match's this when the time comes.
5 / 5