No repair was required but the gentleman who helped me through the process of joining the service scheme was excellent his patience was never ending thank you
5 / 5Very easy to complete
5 / 5She has explained me patiently.
5 / 5Quick and easy to set up with competitive pricing. Only downside is the free annual service is set for month 11 of my cover, so I need to additionally get a service done in the next couple of months.
4 / 5All good so far
5 / 5The sign up on line was very easy and very easy to understand. I rang in for a query and the advisor was very helpful and explained very carefully what I needed to know.
5 / 5Excellent customer service. Made my decision very easy.
5 / 5i jointoctober on service not know
5 / 5Had a technical issue with account set-up, spoke to Joel who sorted it with no problem
5 / 5Good value - but I didn't realise that the boiler service would come towards the end of the contract! Haven't yet needed to make a claim, so not sure how good the service is.
4 / 5The signing up process was easy and straight forward and offered a competitive price.
5 / 5I was reluctant to complete the Your Repair application online but found the whole experience very straightforward Everything I needed to know was explained in detail I'm very pleased with the amount of cover offered and the price
5 / 5Quick, simple and affordable
5 / 5Only just joined so can`t comment yet
3 / 5Very helpful customer service
5 / 5Very easy website to navigate, good choices of cover etc and well priced.
5 / 5Very helpful staff who didn't rush me into making a decision
5 / 5Pleased with the quick and efficient service
5 / 5Excellent service & no problems setting up cover. Fast & efficient.
5 / 5very easy website.
5 / 5