Reviews

Easy and fast service. Great online repairs booking system. The gas engineer that attended gave excellent service. Very pleased. Thank you.

very easy to get central heating cover on line spoke to customer service very helpful lot less cheaper than scottish power

The sign up process is very straightforward. Follow up call to check if I had any questions and to encourage me to leave this review was a nice touch given the charity donation made for each review. No comment to make about the call out service yet as not used.

Have only just signed up with Your Repair,but it was very easy to do so ,I have also had a very pleasant lady ring to see if everything was OK ,and ask if I needed any help.

Very quick service to repair. Did a very good clean job and a pleasant sociable man. Had Id on view on arriving and went the extra mile by putting covers over his shoes. Thank you

Easy to sign up online, customer service called to see if I was happy with everything. Very polite and courteous

All-around service was very efficient from customer care to engineer

Quick response and repair. First class and I will fully recommend them

No need for an engineer as yet but signup was smooth and easy via website, customer services followed up with friendly call to confirm all good, very helpful polite and professional.

Had no need to call an engineer yet but sign up was very easy on website and customer service phoned to see if I had any queries—very polite and helpful.

I've just changed over to YourRepair from British Gas, and it's like a breath of fresh air. The website was very easy to navigate, and the sign up process was very quick and straight forward. Within a couple of days I was contacted by an agent just to see if I had any questions or concerns. In all of my years with British Gas, I have never been contacted by their agents to see if I have any concerns. I just wish that I had switched years ago.

Very easy sign up and customer service excellent.

Arrived when promised. Competent, polite, friendly and efficient guy. Excellent!

Spoke to Peruschka to set up a second CHeating plan. This one for CHeating and boiler of my own home. This young lady was pleasant and had a professional approach towards setting up the plan. I hope that I will get the same sort of service if God forbid, I need to call them for repairs.

signing up was easy. Not yet used the repair engineers but have spoken with customer services. very polite and dealt with my query in a professional and polite manner

signing up for the policy was easy , Victoria answered all my questions very clear and understood what she was saying . Very polite very good customer service i was very pleased

Have as yet not used the services, just signed up...but so far so good....

Everything from the courtesy call to arrange the annual boiler service at a convenient time for me, to the efficiency of the lads who carried this out, this was a high standard professional service. I'd highly recommend YourRepair to anyone

Only really experienced singing up which was easy . I'm dropping one star as communication after joining was minimal. After a month I got a call and I asked when the service happens and turns out it is towards the end of the contract. This clearly serves them, not the customer. Anyway I got it moved forward at least.

Only just signed up but I found it quite easy and straight forward on their website. Also there was a few options to choose from. It was nice to receive a follow up call.