Reviews

Victoria was really helpful today, efficiently sorted out a new plan for me.

Your Repair have just given me a favourable renewal after comparing like for like alternative quotes. Having used their repair service once before, I am more than happy to continue with them. The only negative is that they couldn't improve on their complete home cover that I would have taken out but for my current circumstances.

After a below par experience with the first boiler repair visit, Kieron (Customer Service) proactively called to discuss next steps and offer an apology. The next repair team were superb. Great service in the end!

Phoned to discuss my renewal I spoke to Adam who sorted it out for me he was very polite and professional

Helpful friendly guy explained my coverage and gave me my options very satisfied

good service so far, long may it continue

Customer service was excellent. Adam spoke clearly and patiently.He understood everything I had to say and answered all my questions. I have now upgraded my plan. Thanks a lot

Good clear efficient telephone service from Adam on setting up policy account.

INSURANCE NOT STARTED YET, BUT APPLICATION WAS VERY EASY.

Very easy to navigate website and set up

Easy to set up lets see what service they have to offer when repairs are needed .

I was emailed letting me know my boiler service was due and an engineer would contact me to arrange a date. An engineer contacted me within days asking when was convenient for me and the boiler service was carried out within a week of contact. Liam, the engineer, was reliable, friendly and nothing was too much trouble.

Lee was a amazing. He found a problem with the boiler and managed to fix it without having to go to extreme lengths in shutting off the boiler. Decent guy to boot!

The customer service person -Adam was very helpful regarding and new contract

HI JUST TOOK OUT A FULL COVER POLICY SPOKE TO A LADY CALLED Peruschka.VERY HELPFULL EXPLAINED IN DETAIL EVERYTHING THAT WOULD BE COVERED.THANKYOU AGAIN Peruschka FOR ALL YOUR HELP

It’s not possible for me to write a review as I will not be officially with the company until 1st April

The telephone service I received when I enquired about taking out a policy was excellent. Peruschka was able to answer all my questions and after speaking to her supervisor even arranged for a discount on the policy I was looking at. She was polite, efficent and very helpful. Whoever rings up with an enquiry will be very lucky if Peruschka is the opertor to pick up their call.

A very Happy customer. The boiler engineer Adam went above and beyond fixing the leak to my boiler. He even changed parts he felt could cause problems in the near future. Brilliant work. Thank you.

Very good service person on the other hand seem to know what they’re talking about

ok to date its when you need to use them that you can give a meaningful review