Reviews

Just signed up so can only comment on admin and the girl I spoke to was great. Gave me all info I needed.

Thank You for dealing with my request for leaking pipe on tap they came to repair but found they could not get it from the tap was advice from the engineer that they had to replace tap but it was not covered as that was in good order so i contacted you repair they heard what i had to say and they were great and three days later the job was done new pipes and tap to me it's great when people help immediately the service was first class in fact they are better then homeserve which i had in the past and all so british gas i am disable and this company i will stick with for the rest of my time on this planet thanks, Tara."

So far everything has gone smoothly and quickly the fault is intermittent so it needs evidence for the engineer when it happens again we will record it and send it to him.

First time had to use repair service. Easy to arrange. Engineer on time, courteous neat and tidy, left old part. Recommended.

Excellent service by the company and the engineer. Would highly recommend

Rep was straight to the point, efficient and helpful.

Phone up their customer helpline to ask to cancel my policy from renewal date has i had found a cheaper deal and Adam the telephonist was most helpful and manage to get me a good price on my existing policy

Thankyou for dealing with my request for boiler repair ,its great when people help immediately , give you quick and positive feedback the service was first class thanks, Tara.

Helpful customer service.

Very helpful conversation with Peruschka. She made joining very easy.

The young lady was very helpful and answered all my questions. Joining was entirely painless! Thank you.

Happy with service over telephone, Victoria helped with everything in a polite and efficient manner. There was a problem with using the portal However.

It was so easy, but then I want to change the plan and I am not give an option to change plan or to cancel unless I contact you and offices are closed. it would be better if we could change the options.

Had to call YourRepair out twice since joining them from another company who had put our premiums up to an excessive amount. Very pleased with the service which was polite and helpful on both occasions. The engineer was local to us, efficient and answered all our questions patiently and with clarity. Would definitely recommend.

phoned up at 9.am phone back by a engineer within an hour telling me my appointment time came and repaired my boiler and left me a little advice to keep it working better

Great customer service

really easy to set up and a great price compared to renewal notice from my previous company so allgood

I was sent a renewal from another company I had been using that I wasn’t happy with. I shopped around and found that not only did YourRepair have the best on offer for what I wanted at the right price but the customer service over the phone was better than others I had spoken too, I was given all answers to my questions straightaway. As I was still in the process of checking other places the person on the phone offered a ring back a few days later, which I accepted and decided I was going to buy this cover. Ring back happened and I was able to purchase all I needed with full information and all very simple. Peruschka was the person dealing with my inquiry and was helpful and knowledgeable.

Victoria was very helpful and resolved the issue immediately

Dealt with Victoria today who was very polite and helpful in dealing with my query and resolved the problem immediately