Reviews

Easy to purchase online, I liked that terms and conditions and what is offered are easy to see and the options of 1-3 years fixed price cover with or without an excess makes this company competitive whichever way you chose.

Easy to switch after being ripped off by previous provider!

Straightforward policy

Good value and easy to apply. The only down side is that after I had signed up I was given a date for my annual boiler service which is 12 months from now just before the 12 months contract is due to end. It is stated that a service will be done within the contract year but I would have expected it to be at the start of my contract to ensure my boiler was in good working order before the winter.

Good service.

It was a simple experience to change my service contract to Your Repair from rip off British Gas.

This seems rather a silly thing to do at present as I have only just signed up for a policy, but:- the policy seems to offer me comparable service to that of British Gas but at a considerably lower price. For a loyal customer of BG for over 18years their latest quote was just trying it on. I hope "yourREPAIR" do not adopt a similar approach in the future of trying to fleece customers and take them for granted. I also hope that if an emergency arises, the service claimed by "yourREPAIR" lives up to expectation.

Easy to understand the information and what's covered.

Very easy to set up

Very easy and clear to set up

Thanks for the help

Haven’t had a repair but after signing up for boiler cover was asked to review the sign up process. It was very easy. My only complaint is that the annual service is at the end of the year and not the start of the plan.

New customer

Signed up today online. The process was easy to understand and complete. Everything was explained clearly by Your repair. Very competitive price plan offers.

Value for money.

Website easy to use price of boiler cover is great

Your staff Alexandra was very helpfull and clear

Customer Services were very helpful when I first opened my policy with them. I hope that this will continue with them when I need emergency help.

Accessing web site and taking out policy was straight forward

Joined YourRepair because of ridiculous price increase by previous service provider - despite excellent service record. Very easy to set up; plan details clear and easily understood and 3 year fixed price is an excellent feature.