Reviews

My boiler was back up and running the day after reporting the problem to them, the person on the end of the phone was really helpful, and calmed me down in my state of panic!! And their engineer knew exactly what he was doing. A service I would not hesitate to recommend.

Tom the engineer came to carry out our annual service today, very polite, carried out the service and had a good check over everything. He cleaned everything up before he left and made sure it was left tidy. Brill.

I have a plan that covers my boiler and central heating with YourRepair. I called them this morning because i had no hot water. They arrived this afternoon identified the problem, went off and collected the part returned within half an hour and repaired my boiler. Fantastic service and a very knowledgeable engineer.

Arrived on time, diagnosed the problem which required a spare part, ordered it for us, returned the following day, part fitted, all ok. thanks.

Happy with all aspects from start to finish, no complaints whatsoever.

I received a call on Monday from the engineer asking to arrange my first annual review. We arranged for him to come the following afternoon, but he was flexible enough to avoid the school run, as we have to pick up our granddaughter on a Tuesday. He arrived within the given time, explained what he was going to do, did it, asked me if we were having any problems with the central heating system and left, very polite and courteous. If this is what I can come to expect from YourRepair HomePlan, then I would defenatly recommend.

Does what it says on the box. I would recommend to family and friends, and I will be renewing mine later this year.

Your engineer was very thorough, arrived on time, repaired the boiler, thanks, and also very quick.

Customer service at YourRepair HomePlan is excellent. The engineers are also polite and they always keep you well informed.

Signed up for a repair and care for my boiler, as I had been trying to find a reliable plumber for days, and didn't want to get caught in the cold (literally) again!! Office were helpful, and genuine and felt relieved straight away, as i'd had 2 plumbers not turn up. Plumber rang to let me know he was on his way. He discovered a leak on a pipe which needed replacing. He arranged to return the following day with the necessary materials. The job was completed the following morning as he told me it would be, and my heating is now working again, hooray!!

Phoned to advise arrival time, put shoe protectors on before coming into my home, service carried out, left no mess, really nice guy.

Signed up for a repair and care for my boiler, as I had been trying to find a reliable plumber for days, and didn't want to get caught in the cold (literally) again!! Office were helpful, and genuine and felt relieved straight away, as i'd had 2 plumbers not turn up. Plumber rang to let me know he was on his way. He discovered a leak on a pipe which needed replacing. He arranged to return the following day with the necessary materials. The job was completed the following morning as he told me it would be, and my heating is now working again, hooray!!

Fab, friendly, helpful and honest.

Very thorough, very organised and very pleasant.

The lady who answered my call was very polite and knew what she was doing. They answer really quickly and get things done quick too.

Happy with the service I got when my baxi boiler stopped giving me hot water last week. Fixed the same day as reporting the issue. Been a customer for over 3 years now and the service has been consistant.

Our heating and hot water stopped working, rang YourRepair in the afternoon and an engineer came the following morning. It was a faulty control clock, this was replaced and he got us back up and running there and then, he also serviced my boiler at the same time, very pleased, excellent service.

Excellent customer service, got my landlord policy set up in less than 10 minutes, very good customer care so far.

Really pleased with everything.

good service, pleasant engineer, had a couple of questions that he was able to answer for me, would recommend this service company.