Even so I have only taken out the plan it was very easy .
5 / 5Recently joined and can say that the joining process has been easy and have had a call to answer questions on the plan from Oliver, who was very helpful and informative.
5 / 5Very polite person to speak to rating excellent
5 / 5Quick, easy and great price.
5 / 5impressed with the value of the plans on offer and the ease it was to apply and purchase the plan
5 / 5Easy to set up and covers everything i need for a good price
5 / 5Initially, it was very easy to sort out online the type of cover I needed and proceeded quickly to set up the direct debit, however, a Server Error message kept coming up so I ended up having to call the company and set up the policy on the phone anyway. However, the customer service agent I spoke to was brilliant, had access to all the details I had input already so the completion of the process was quite swift in the end. It’s good to know that if I ever need assistance in the future there are attentive and professional agents available - which is the main reason I have cancelled a policy with another company in favour of this one!
4 / 5I found it very easy to do everything online. Being deaf, this was ideal for me. I can only review the process of joining, and am hoping that a call-out will be just as speedy.
5 / 5A very quick an easy sign-up process
5 / 5Application online was seamless
5 / 5So helpful. All sorted in minutes Thank you
5 / 5Very quick and easy
5 / 5Very polite pleasant conversation and very helpful
5 / 5Always very efficient
5 / 5Excellent, so easy to understand and join Your Repair, especially when I’m saving money. Thank you
5 / 5The gentleman to whom I spoke was very clear giving the necessary information and didn't give me 'overload' so I was able to absorb everything he said. He was a pleasure to talk to. Thank you.
5 / 5Just took out a policy today, and spoke to Oliver from your customer services dept. He was very helpful and friendly and explained everything about the policy. Very impressed so far.
5 / 5Quick, simple and easy registration.
4 / 5Easy to use website with clear breakdown of the the different service options. So far so good.
5 / 5Very person friendly form to fill out cost of cover is second to none. Hope to have a good long relationship with this company.
5 / 5